Question
1:
Your
age range: Under 30 Between 30 and 40 Between 40 and 50 Over 50
Question
2:
Your
household income range: Under 30K Between 30K and 50K Between 50K and 70K Between 70K and 100K Over 100K
Question
3:
Is
custom* work something that you
have had done in the past? If the answer is YES ,
please indicate what types of item(s) you have had custom
made. If NO , please proceed
to question #6 . (*Custom:
choosing options such as fabric, style, wood finish, cushion
upgrades...etc.) New upholstered furniture Re-upholstery of old furniture Drapery Bedding Table top linens Other
Question
4:
Where
did you source/purchase these custom made items?
Department store Big box Specialty home design store Internet Home sewer/small independent Designer Other
Question
5:
Were there any aspects of the custom process that you found particularly overwhelming or frustrating? Selection Cost Turn around time Lack of customer service/expertise None Other
Question
6:
If
available, which of the following tools would you consider
using when endeavouring to start the custom process?
On-line design tool On-line room space planning tool On-line cost estimator Take home information/literature/worksheets All of the above Other
Question
7:
Have
you ever purchased ready-made, off-the-shelf products for
your home? If the answer is YES ,
what types of item(s) have you purchased? If
NO , please proceed to question
#9 . Upholstered furniture Drapery Bedding Toss cushions Other
Question
8:
Where
did you source/purchase the ready-made products?
Department store Big box Specialty home design store Internet Other
Question
9:
Did
you know that bbs has full line of custom and ready-made products
available? Yes No
Question
10:
Would
you consider bbs for your custom or ready-made needs in the
future? Please comment on
either response.
Yes Why
No Why
Question
11:
Would
you like to become a bb's on-line member and receive 10% off
your next bb's purchase?
On-line membership gives you the inside
scoop on upcoming promotions and sale events throughout the
year. Please check the appropriate box below and then fill
out the contact information area for a chance to win a $2000
bb's Shopping Spree !
Already a member Become a member No, thank you
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